CCTV footage shows man aggressively grabbed woman’s child

 

Spur Corporation issued an unequivocal apology on Wednesday to a mother who was threatened with a “klap” by a fellow diner during a heated argument over their children at the weekend.

Video footage of the altercation at Texamo Spur – in The Glen Shopping Centre in Johannesburg – on Sunday went viral on social media and the food chain was sharply criticised for the way it was handled.

Lebohang Mabuya‚ who was threatened by a father at the restaurant during an argument over the behaviour of their children‚ told The Times that his behaviour was “intimidating and disrespectful”.

Spur has apologised to Mabuya and confirmed that a review of their own CCTV footage showed that the man had grabbed her child “in an aggressive manner and his actions are unacceptable”. see more picture below

“We have reviewed our CCTV footage of the incident and can confirm that Ms Mabuya’s version of events is accurate‚” said a statement issued by Spur.

“We affirm our decision to ban the male customer from our stores‚ physical aggression towards our customers‚ particularly against women and children will not be tolerated.

“We acknowledge that the staff and management of the store did not sufficiently assist Ms Mabuya. We have addressed this with the store management and we are reviewing our internal procedures to ensure that restaurant staff are better equipped to manage an incident such as this. We also recognize that Ms Mabuya apologised in recent media statements for her inappropriate language used in this incident.”

Spur CEO Pierre van Tonder added; “We will be talking to Ms Mabuya directly‚ at her convenience‚ and will apologise for what she and her family experienced. watch the video here